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Built around the way your industry works.

Agents, Intuition, Cortex, Inference Cloud, AI Systems and Custom Models — connected around the conversations, decisions and operations of your industry.

Banking, from collections to service.

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Connect customer conversations with account records, approved service workflows and staff review. Configure model access, input controls and request visibility for each deployment.

EMI overdue collectionsKYC update remindersDormant account reactivationCard activation nudgesSIP reactivationSuspicious transaction verification
Illustrative workflow

Resolve payment enquiries with a recorded next step

  1. 01Payment enquiry
  2. 02Account context
  3. 03Approved options
  4. 04Promise recorded
Loan ledger · Voice · Collections CRMExplore the full industry workflow →

Keep lending journeys moving.

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Neobanks, digital lending, BNPL, wealth apps, insurtech and payment platforms. Thin-file customers, small-ticket high-volume books, and portfolios where a day of delay changes the recovery curve.

Growth
Drop-off recovery mid-applicationLimit & top-up offersFirst-transaction activationReferral & win-back
Risk & recovery
Pre-due & D+1 remindersSmall-ticket bucket collectionsSettlement & restructuring offersMandate & autopay failuresFraud & dispute verification
Illustrative workflow

Move complete applications to the underwriting team

  1. 01Enquiry
  2. 02Documents received
  3. 03Fields extracted
  4. 04Staff review
  5. 05Application ready
Voice / WhatsApp · Document OCR · LMS · Underwriting deskExplore the full industry workflow →

From application to renewal.

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Life, health and general insurance — premium reminders, claim status, renewals and cross-sell, with policy context loaded before the first word is spoken.

Policy renewal campaignsClaim status updatesPremium payment remindersCashless pre-authorizationQuote follow-up
Illustrative workflow

Turn a renewal question into an informed next step

  1. 01Renewal question
  2. 02Policy retrieved
  3. 03Guide delivered
  4. 04Advisor handoff
Policy system · Voice · WhatsApp · Advisor CRMExplore the full industry workflow →

Keep patients on track.

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Hospitals, diagnostics, pharmacies and telemedicine — reminders and coordination that patients actually answer, in their own language.

Medicine refill remindersAppointment no-show follow-upReport ready notificationPost-discharge follow-upChronic condition check-ins
Illustrative workflow

Coordinate a refill request through pharmacist review

  1. 01Refill request
  2. 02Record matched
  3. 03Pharmacist review
  4. 04Status shared
Patient contact · Pharmacy record · Review queueExplore the full industry workflow →

Resolve the next travel request.

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Airlines, OTAs and hotels — high-volume booking support and proactive disruption handling, with booking context and approved service options available to the agent.

Flight delay alertsBooking incomplete recoveryWeb check-in remindersUpgrade offersCancellation & refunds
Illustrative workflow

Help passengers reach a confirmed itinerary

  1. 01Disruption
  2. 02Options retrieved
  3. 03Customer chooses
  4. 04Booking confirmed
Booking system · Fare rules · Voice · Service deskExplore the full industry workflow →

Turn shopping intent into action.

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Digital-first commerce needs recovery and returns at order volume. Marketplaces, distributors and durables brands need inbound support in every regional language, for buyers and sellers who still pick up the phone.

D2C & quick commerce
Cart abandonment recoveryCOD-to-prepaid conversionReturn & refund supportDelivery exception callsRepeat-purchase nudges
Marketplaces, distribution & durables
Buyer–seller enquiry matchingMultilingual inbound supportSeller onboarding & verificationLead qualification for listingsWarranty claims & technician schedulingDealer & distributor order calls
Illustrative workflow

Resolve a service request with a confirmed repair slot

  1. 01Service call
  2. 02Warranty checked
  3. 03Ticket created
  4. 04Slot confirmed
Orders · Warranty · Service CRM · Technician calendarExplore the full industry workflow →

Move candidates through the funnel.

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Connect applicant conversations, structured responses, interview scheduling and employer follow-ups. Recruiters retain screening and hiring decisions.

Candidate screeningInterview scheduling & remindersEmployer follow-upsJob match nudgesOffer & onboarding verification
Illustrative workflow

Prepare an interview handoff for the recruiter

  1. 01Interest confirmed
  2. 02Responses captured
  3. 03Recruiter review
  4. 04Time agreed
  5. 05Interview booked
Candidate outreach · ATS · Recruiter desk · CalendarExplore the full industry workflow →

Make public services accessible.

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State programmes, admissions, welfare schemes and helplines — with local-language support and deployment options scoped to the service’s requirements.

Admission & counselling supportScheme eligibility enquiriesCitizen helpline overflowApplication status updatesGrievance intake & routingMultilingual outreach campaigns
In-country deployment options, subject to architecture reviewAgree and verify data boundaries for the selected deploymentEvaluate isolated inference for sensitive workloads
Illustrative workflow

Make each service request traceable to an owner

  1. 01Enquiry
  2. 02Case retrieved
  3. 03Checklist checked
  4. 04Officer assigned
  5. 05Reference shared
Citizen contact · Published guidance · Case registry · Officer queueExplore the full industry workflow →

Keep the investor’s question connected to the advisor.

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Join contribution enquiries, service requests and advisor follow-ups in one investor journey. In India, this can include SIP servicing; global workflows use the relevant recurring-contribution process.

Contribution enquiriesAdvisor schedulingKYC document follow-upStatements and service requests
Illustrative workflow

Connect investor service needs to qualified advice

  1. 01Contribution paused
  2. 02Question captured
  3. 03Context prepared
  4. 04Advisor conversation
Investor records · Voice · Advisor CRMExplore the full industry workflow →

Connect the booking, collection and report-ready update.

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Coordinate lab appointments, home collection, approved preparation instructions and status notifications, with clinical questions routed to the care team.

Home collection bookingAppointment remindersPreparation guidesReport-ready notifications
Illustrative workflow

Coordinate collection from booking to report notification

  1. 01Test enquiry
  2. 02Slot selected
  3. 03Preparation sent
  4. 04Collection recorded
  5. 05Report ready
Test catalogue · Scheduling · Lab system · MessagingExplore the full industry workflow →

More industries. The same platform.

Apply the same six-product approach to another process: identify the conversation, connect the records, define review steps and measure the outcome.

Telecom operatorsBPO & call centersIT/ITES service deskEducation & EdTechNon-profits & trustsHR & recruitmentReal estateUtilities & powerLogistics & courierAutomotive & dealershipsHospitalitySaaS & cloud platformsSports & entertainmentMarket researchAgriculture advisory

Bring us your industry’s first use case.

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