A journey built for every customer.

Build a twin of each customer. Compare the offer, channel and timing, then let Agents run the approved journey. Every reply informs the next decision.

See it in action

One twin per customer

Built from your data, conversations and permitted sources.

Test every decision

Compare an offer, price or message before customer contact.

Keeps learning

Each reply updates the profile and informs the next step.

Better with Agents

Approve the journey. Agents run the upsell, cross-sell or save.

Intuition / Journey of Michael Brooks

Illustrative

What the twin knows

Best channelSMS
Best moment6 to 8 pm
Top-up loan58% estimated
Price rise 5%Churn risk

Illustrative estimates · review before customer contact

The journey · after approval

Day 1Let’s explore your top-up optionsSMS · 7:10 pm · Read
Day 2Agent calls to answer questionsVoice · after salary day · Today
Day 30Next offer, if eligibleAgent · subject to review
HeldPrice rise held for reviewEstimated churn risk 12% → 19%

Run by AgentsUpdated after each reply

Every customer is more than a row in your CRM

Intuition builds a connected profile from your systems, calls, chats and permitted enrichment sources. Each new interaction adds context for the next decision.

Twin sourcesMichael Brooks

CRM and core systemsYour data
Calls, chats and emailsYour data
Web and professional profilesPublic
Partner and ecosystem signalsConsented

● Source permissions, consent and purpose stay with the profile.

Test every decision on the twin

Compare an offer, price change or message before a customer hears it. Use estimated response and churn risk to review the options, then choose the next step.

What ifTwin of Michael Brooks

Example estimate based on the profile. Check eligibility and approve the offer before contacting the customer.

Intuition recommends. Agents do the work.

Review the recommendation against eligibility and contact rules. Once approved, Agents run the journey. Each reply and result updates the customer profile and helps evaluate the next decision.

Intuition + AgentsIllustrative outcomes

Cross-sell9,600 accepted
Upsell7,700 upgraded
Retention3,600 saved
Held for review6,200 at churn risk

● Example results feed back into the twin for the next decision.

Intuition knows the customer. Agents do the work.

Explore the likely response before you launch a campaign, change a price or make an offer. Then let Agents run the approved journey and bring the outcomes back.

What changes for your business.

Offers that land: Compare the offer, channel and timing each customer is more likely to respond to.
Grow every relationship: Plan an upsell, cross-sell or save around the customer's context.
Price changes with foresight: Review estimated churn risk before changing an offer or price.
Privacy by design: Control permitted sources and retain consent, purpose and access rules.

Put Intuition to work.

Bring us your first use case. We’ll map the path from your current stack to production.

How we operate